High-quality embeddings, reranking & hierarchical chunking for AI retrieval
Advanced Knowledge Integration
Best-in-class embedding pipeline, hierarchical chunking, reranking and AI enrichment with source findability scoring — makes internal docs, product feeds and support archives reliably queryable by the chat agent.
Dokumente werden kontextabhängig in semantisch sinnvolle Einheiten zerlegt — nicht nach festen Token-Grenzen.
Ein zweiter Bewertungsschritt prüft die tatsächliche Relevanz jedes Chunks für die konkrete Anfrage.
Jede Wissensquelle wird automatisch auf Vollständigkeit, Genauigkeit und Aktualität bewertet.
Provide a robust pipeline that ingests documents, product feeds and conversations, creates hierarchical chunks, generates embeddings, applies reranking and enrichment, and scores source findability. Includes monitoring and tooling to measure retrieval quality and source coverage.
Related Services
- Custom IntegrationIntegrate Reaktly with your CRM, support platform, commerce stack, and internal systems so AI agents and your team always work from the right context.
- AI Agent DevelopmentDesign and deploy AI agents shaped around your specific workflows, customer journeys, and service standards — not generic AI agent templates.
- Knowledge & AI Data PreparationStructure, score, and continuously improve the content your AI depends on — so it answers accurately, cites trusted sources, and gets better over time.
- AI Customer Support AutomationAutomate customer support with AI agents that resolve routine issues, fetch order data, and route complex cases to humans.