Setup & guidance
We set up Reaktly with you
Three packages for a good start: we set up your AI agent, bring in your knowledge, and connect your systems. Most teams go live within 2–4 weeks.
Three packages
Choose what you need. We work out which packages fit in the first call, depending on the knowledge and systems you already have.
Start
We set up Reaktly with you and get your team familiar with the AI agent.
- Connect channels: web chat, WhatsApp, and email
- Define tone, rules, and handovers to your team
- Training for your team
- Joint test before go-live
Knowledge import
We bring in the knowledge you already have, so your AI agent answers with sources from day one.
- Bring in your website, FAQ, and documents
- Use past requests as a starting point
- Flag gaps and contradictions
- Review answers and sources together
Integration
We connect the systems your AI agent looks things up in or acts in for your customers.
- Booking and CRM systems
- Your own interfaces (API)
- Actions such as booking an appointment or checking a status
- Handover with full context to your team
How it works
- First call: we clarify goals, channels, and systems.
- Setup: we implement the packages you chose, together with you.
- Test: your team checks the AI agent with real questions.
- Go-live: usually within 2–4 weeks.
After go-live we stay with you: we review the first conversations together and improve knowledge, rules, and handovers.
Setup questions
Which packages do I need?
We work that out in the first call. It depends on the knowledge you have already collected and the systems your AI agent should use.
How long until go-live?
Most teams go live within 2–4 weeks. We set the schedule together in the first call.
How is Reaktly billed afterwards?
After go-live, Reaktly’s price applies: €49 a month including 100 resolved requests, then €0.49 per resolved request.
Let’s talk about your start
In a demo we show you Reaktly and work out which packages fit.